We are committed to safeguarding the privacy of our Web Site visitors; this policy sets out how we will treat your personal or company information.
What information do we collect?
We may collect, store and use the following kinds of personal or company information:
(a) information about your computer and about your visits to and use of this Web Site (including your IP address, geographicallocation, browser type and version, operating system, referral source, length of visit, page views and Web Site navigation);
(b) information that you provide to us for the purpose of registering with us;
(c) information that you provide to us for the purpose of subscribing to our Web Site services, email notifications and/or newsletters;
(d) any other information that you choose to send to us;
Cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both “session” cookies and “persistent” cookies on our Web Site. We use session cookies to keep track of you whilst you navigate the Web Site; and persistent cookies to enable our Web Site to recognise you when you visit;
Session cookies are deleted from your computer when you close your browser whereas Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
We use Google Analytics to analyse the use of this Web Site. Google Analytics generates statistical and other information about Web Site use by means of cookies, which are stored on users’ computers. The information generated relating to our Web Site is used to create reports about the use of the Web Site. Google will store this information.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many Web Sites, including this one.
Using your personal or company information
We may use your personal or company information to:
(a) administer the Web Site;
(b) improve your browsing experience by personalising the Web Site;
(c) enable your use of the services available on the Web Site;
(d) send statements and invoices to you;
(e) send you general (non-marketing) commercial communications;
(f) send you email notifications which you have specifically requested;
(g) send to you our newsletters and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
We will not without your express consent provide your personal or company information to any third parties for the purpose of direct marketing.
In addition, we may disclose your personal or company information:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal or company information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal or company information.
International data transfers
You expressly agree to such transfers of personal or company information.
Security of your personal or company information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal or company information.
We will store all personal or company information you provide on our secure (password- and firewall- protected) servers.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the Web Site).
You may instruct us to provide you with any personal or company information we hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
You may withhold such personal or company information to the extent permitted by law.
You may instruct us not to process your personal or company information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal or company information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal or company information for marketing purposes.
As a general rule, where we plan to use personal or company information we have collected for the purpose of direct marketing, this should be made clear on the page where the information is collected, and we should ensure that this only happens if users opt-in to the marketing (e.g. “Click here if you would like us to send you information by email about products which we think will interest you…”).
Third party Web Sites
The Web Site contains links to other Web Sites. We are not responsible for the privacy policies or practices of third party Web Sites.
Please let us know if the personal or company information which we hold about you needs to be corrected or updated.